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  1. Introduction

Welcome to Song Nguyen.
We are Song Nguyen Technology Company Limited, which is headquartered in 20 Le Lu, Phu Tho Hoa Ward, Tan Phu Dist., HCMC, established and has been officially registered with Ministry of Industry. Merchants of Vietnam.

When you access our website, you agree to these terms. The web site reserves the right to change, modify, add or discontinue any part of these Terms of Sale, at any time. Any change will validate immediately without prior notice. And when you continue to use the site, after the changes to this Terms have been posted, you agree to the changes.
Please check regularly to update our changes.

  1. User’s Guide

While entering our web site, customers must be 18 years of age or under the supervision of a parent or legal guardian. Clients ensure that they have full civil acts in order to carry out goods purchase and sale transactions according to the current provisions of Vietnamese law.

Customers will not need to register account with information about themselves and must update if any changes. Each visitor is responsible for their comments, contacts and activities on the web. We do not bear any liability, whether directly or indirectly, for any damage or loss caused by your failure to comply with the regulations.
Use of any part of this website is prohibited for commercial purposes or on behalf of any third party without our written permission. If you violate any of these terms, we will refuse to serve you without notice.

  1. Opinion of customers

All content of the website and your comments are our property. If we detect any fraudulent information, we will immediately lock your account or apply other measures in accordance with the laws of Vietnam.

  1. Accept orders and prices

We reserve the right to refuse or cancel your order for any reason whatsoever in connection with technical error, systematic objectively at any time. We can ask more about phone number and address before ordering.
We are committed to providing the most accurate price to consumers. However, there are occasional mistakes, for example, if the product price is not displayed correctly on the website or the price is incorrect, we will contact to cancel the order. We also have the right to refuse or cancel any order whether it has not been confirmed or paid.

  1. Change or cancel the transaction at Song Nguyen

Report to Song Nguyen about canceling the transaction via hotline 0938 60 42 60 or send an email to info@songnguyen.vn

  1. Resolving the consequences of misleading information in Song Nguyen

The customer is responsible for providing accurate information when participating in the transaction in Song Nguyen. In case customers provide wrong information and send to Song Nguyen’s website, Song Nguyen has the right to refuse the transaction. In addition, the customer has the right to unilaterally terminate the transaction via hotline 0938 60 42 60 or email info@songnguyen.vn

In case any wrong information from Song Nguyen that we can prove it is a fault of the system or from the third party (wrong product price, wrong origin, …), Song Nguyen will compensate the customer. Get discount code for subsequent purchases with a face value as the case may be and have the right cancel the previous transaction.

  1. Brand and copyright

All intellectual property rights (whether registered or unregistered), information content and all design, text, graphics, software, images, video, music, audio, Software, code and software are all our assets. The entire content of the site is protected by copyright laws of Vietnam and international conventions. Copyright reserved.
For images that you provide to us, you are responsible for all copyright of these images.

  1. Jurisdiction

The terms, conditions and contents of this website are governed by the laws of Vietnam and the courts in Vietnam will settle any disputes arising out of the unauthorized use of this site.

  1. Privacy Policy

You may not use any programs or tool s to interfere with the system or alter the data structure. The website also prohibits the spreading, propagation, or promotion of any activity that interferes with, disrupts or infiltrates system data. The individual or organization will be deprived of all rights and will be prosecuted if necessary.

Any transaction information will be kept confidential except in the case of legal requirements.

  1. Safe and convenient payment in Song Nguyen

Buyers can refer to the following payment methods and choose the appropriate method:
Cash deposit (or transfer) immediately after the contract is equivalent to 50% of the order value.
Pay the remainder right after receiving full valid papers and merchandise.
For purchasing staff from Song Nguyen, they have to pay according to the company’s payment policy.

  1. Secure transaction in Song Nguyen

We use the services to protect information about the content that the seller posted on Song Nguyen. In order to ensure that transactions are successfully carried out, maximum risk can be minimized.

  1. Settlement of disputes

Any disputes or claims arising out of the operation of these Terms and Conditions shall be settled by negotiation, conciliation in accordance with the Law on Protection Consumers Chapter 4 on Settlement of disputes between consumers and organizations and individuals dealing in goods and service

  1. Laws and authorities in the territory of Vietnam

All these Terms and Conditions (and all obligations arising out of or relating to these terms) shall be governed by and construed in accordance with the laws of Vietnam. If any dispute arises under these Terms of Use, you have the right to file a complaint / grievance to the competent court in Vietnam for settlement.